Support

Email support@zeusos.io. We answer within one business day.

For anything about your membership, your bill or a class, your gym's front desk can usually help fastest. For problems with the app or your sign-in, write to us.

Common questions

My sign-in code never arrived.

Check your spam or junk folder and search for your gym's name. Wait 60 seconds, then request a new code. If it still does not arrive, email us from the address your gym has on file.

How do I change my card on file?

Ask your gym's front desk. They can update the card on your membership in a minute.

How do I cancel or pause my membership?

Membership terms are set by your gym, so ask your gym to cancel or pause it. Deleting the app does not cancel a membership.

I am not a member of any gym. Can I use the app?

Not yet. Zeus Athlete works with gyms that use ZeusOS, and your gym invites you.

How do I delete my account?

See Delete your account.

Contact

Chapters and Channels, LLC
Support: support@zeusos.io
Privacy: privacy@zeusos.io
Business: hello@zeusos.io